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Top Questions

Can I use wireless charging with Smartish iPhone cases?

For Gripmunk and Gripzilla it's a yes!

But for our Wallet Slayers it can be tricky, some people have been known to get the wireless charge through the case but its not a guarantee so we don't suggest it.

We've made a chart below to help you navigate your wireless charging options.

Check out Charge Island if you're a wireless charging nut!

Can I use MagSafe charging with Smartish iPhone cases?

If you're rocking Gripmunk or Gripzilla then heckkkk yes you can. But if you're using Wallet Slayer Vol.1 or 2 then MagSafe is off limits. The good news is, if you want to convert to MagSafe just grab a Gripmunk and a Side Hustle and you're back in business. Want to know more about MagSafe? Check this page out.

Seriously, why are Smartish cases less expensive than other brands?

Look, here at Smartish we focus on quality products and how you're *actually* using them. We spend less time, money and energy on the fluff (we aren't planning on renting a helicopter to drop our phone cases). We're more interested in what you're actually doing with our products, and how to make those adjustments to make the best product possible.

Can I fully personalize my phone case?

Absolutely! Just head on over to the Design Studio. Start out by selecting your case, and then if you want some design tips scroll down to the bottom and check out some tutorials we made! You can never go wrong with uploading a pic of your kids/dogs/cats/plants. Plz keep in mind these take a little longer to ship, but they're worth the wait!

How can I contact support?

Easy peasy, contact us here or just shoot an email over to and a real live human will respond to you ASAP rocky.

We are a small team of 20ish in Austin, Texas, we give all of our employees the weekend off, so your Saturday email will get a response Monday morning!

Warranty, exchanges, and returns

What is your warranty policy?

We back our products, and want you to experience Smartish the way we envisioned it. So all Smartish products are backed by a warranty. You can check out all the specifics right here.

I ordered or received the wrong size case. What do I do?

Just give us a shout and we'll resolve your issue no sweat. Once you reach out to us, we'll ask that you ship us the original case you received.

My product is defective or damaged?

Look, we're only perfectish. Mistakes happen and we want to make them right, so if you have any issues with your Smartish product reach out to us and we'll take care of it. Pro Tip: the more details you provide the better and the quicker turnaround time.

What is your return policy?

We want you to love your purchase! If you're not completely satisfied, you have 30 days from the date of purchase to return or exchange an item. Just make sure it's unused, in its original packaging, and accompanied by a receipt or proof of purchase. We'll take care of the rest! Please note that shipping costs are non-refundable. Contact us and we'll make the return process easy as π.


If you are looking to return your Amazon order, please go through your Amazon app.


Returning merch? We'll take it back or swap it out for a size that fits, no sweat. Seriously, don't sweat in it and then return it. It's not a prom dress.

Compatibility Questions

Will my cards demagnetize sitting so close to the phone?

No. Your phone will not demagnetize your credit cards. We've tested the Wallet Slayer Vol. 2 with the same set of cards for over a year with no issues, and Side Hustle has a built in magnet block to protect your cards. We've heard that some older style hotel room keys could have problems. But then again, those old keys can demagnetize if you just look at them wrong.

Will storing cards this close to the phone prevent NFC functionality?

Don’t you fret. The NFC and Apple Pay work just fine through the cards.

Do you have a case for the Pixel or Galaxy Note?

We’re fired up you want a Smartish case—we like ‘em too. Unfortunately, we are a small company with limited resources and don't have cases for these devices just yet. We hope to provide more cases for more devices in the future. We do have universal products that will fit these phones such as the Case Clinger, Prop Tart, or Side Hustle (if you get a MagSafe compatible case for it).

Will this case fit my Galaxy S Series phone?

Let’s galax-see if we have a Samsung case for ya. Be sure to check your exact phone model before ordering (under your Android Settings menu select "System" then "About Phone" and you'll see the model name or number). We have cases for many S Series Galaxy phones, but beware: there are many altered models such as the Galaxy S8 Active, which has different dimensions and won't fit in a regular Galaxy S8 case.

Press, media, or reviewer's

Can I receive a free product if I review it on Amazon?

No, we take our reviews seriously and use them to make our products even that much better. We also adhere to Amazon's policy, which prohibits free product giveaways in exchange for reviews.

Can I review your product on my blog, Youtube channel, etc.?

If the stars are aligned just right, we'll accept outside reviews. So, check your star charts and if you have a great YouTube channel, blog, etc. reach out with links to your content and what you're interested in reviewing. We’ll circle back next full moon (or you know, when we receive your info).

How can I receive product discounts?

Deal hunters, unite! Here’s the skinny:


1. Sign up for our email list for puns, promotions and an immediate 10% off (no spam, we promise).


2. Do you serve our community?
If you're a student, teacher, first responder, or military service member, thank you for all you do. Secondly, you can get an exclusive discount here.


3. Are you buying in bulk?
If you’re a business owner / head of marketing / just have a ton of phones, we also offer bulk product discounts. Reach out for more info.

Orders, billing, and shipping status?

My package hasn't arrived?

The most likely culprit is that the mail carrier dropped it off at a front desk, reception area, your neighbor's mailbox, etc. But if you can't locate your package please contact us with the specifics and we'll fix the issue as quickly and pain free as possible.

Do you ship internationally?

With the exception of custom-printed products, Smartish cases and stuff are known to enjoy their fair share of globetrotting. Though our carrier pigeons have their limitations, their little wings take them to the following countries:

Austria, Belgium, Denmark, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Malta, Netherlands, Norway, Poland, Portugal, South Korea, Spain, Sweden, Switzerland, United Kingdom, United States, U.S. Outlying Islands


We ship via USPS which takes at least two weeks for the package to arrive, for faster options, try Amazon in your country( but note that we are not in control of which products they carry.


Your country (outside the US) WILL charge VAT/Custom duties, we are not responsible for these charges and do not offer and refunds to go towards this.

What is your shipping policy?

You can see the juicy details of our shipping policy on this page.

Product Questions

My case doesn't seem to work with wireless charging. What's the deal, mate?

Are you using a wallet case? If so that could interfere with those wireless waves. If you want to make the leap to a wireless world, we suggest switching to a non-wallet case like Gripmunk or Gripzilla and adding on a Side Hustle, a removable MagSafe wallet.

Can I buy Smartish cases in stores?

Not yet, we're an ecommerce only company. But who knows where the future will take us!

Can I fit more than 3 cards in a wallet case?

We don't recommend putting more than 3 cards plus cash in our cases since this can stretch beyond their intended design (but we've definitely seen it done!) and could lead to some malfunctions.

How do I disinfect my Smartish phone case?

Smartish cases including personalized printed cases can (and should) be cleaned. Our top suggestions are diluted alcohol/water or disinfectant wipes such as Clorox Disinfecting Wipes. These solutions will clean the surface of the case without damaging it.

Does this case protect my camera lenses? It looks exposed.

Not only are your camera lenses (yes, all of them!) protected by the raised lip around the lenses, but your screen is, too! All Smartish cases come with elevated surfaces around the screens and camera lenses to give your phone a safe and snug feel.

What is the Wallet Slayer Vol. 2 made of?

The Wallet Slayer Vol. 2 is made of vegan leather, so don’t worry. No animals were harmed in the making of our products, not even your pet rock.

Are Smartish cases drop tested?

Our cases are designed to be very protective, and they are drop tested in-house. We've dropped each different family from 6 feet, straight onto concrete.


We test them in-house because well those "military-grade certifications" only vaguely apply to phone cases. Less-than-honest case manufacturers send their product to a third party company where a price passes the test. We know from working a long time in this industry that these tests are a big charade to over-hype and exaggerate a product’s protection, not an actual indication of quality or every day use.


We make it a point to be honest and straightforward with our customers, so we'll simply tell you that our cases are carefully built to be real, real protective and very few customers ever experience broken phones while using a Smartish case.

Do I really need a Cable Wrangler?

I mean no, but we aim to solve life's little problems that just seem to add up. We're here to protect your phone, your space, and your peace of mind. Digging around the floor to find your cable when all you need is a quick boost is very inconvenient. And we're all about the "you didn't know you needed it, until you have it" products. Give it a shot and let us know what you think.

What is the front bezel thickness?

Each case varies, but the front lip of the phone case that surrounds your screen is 1.2mm (or more) higher than your screen.

Do PopSockets work on Smartish cases?

Yes. We’ve served as proud witnesses to PopSockets working well on our cases. (Much to the delight of PopSocket collectors everywhere). However, we do not recommend it for our Wallet Slayer Vol. 2. It could mess with the wallet’s fabric, so avoid that pairing. Otherwise, go for it.


Another option? Try our own stick-on phone grip loop, Prop Tart.

If I only put one card in the Wallet Slayer Vol. 1 will it fall out?

Not a chance. So "shaking it off" won’t shake it out. Wallet Slayer Vol. 1 has a little doohickey inside the case that holds 1-3 cards in place. Once you receive your case, you’ll notice there’s a bit of tension when you slide cards in and that’s caused by that doohickey. It’s an awesome piece of technology, if we do say so ourselves and its patented!

If I only put one card in the Wallet Slayer Vol. 2 will it fall out?

Nope. One card fits snuggly in the Wallet Slayer Vol. 2. As time goes on, the fabric wallet adjusts to the number of cards it consistently holds. So, if you always have 3 cards in the wallet, over time going back down to 1 is not suggested. If you vary the amount of cards you carry we suggest going with Wallet Slayer Vol. 1 or going with Gripmunk and a Side Hustle.


Do you offer a bulk discount?

You better believe it. Bulk discounts vary from case to case and product to product, so reach out to us directly for more info. Provide as many details as you can for your order (reseller request, giveaway, etc.) and we’ll get back to you ASAP.

Do you offer discounts for military, students, teachers, or first responders?

Sure do! Just head to our discount page, verify your info and get a unique coupon code for 15% off your entire purchase. Thanks for being awesome.

Still have questions???

There’s a real, live human waiting for your message.

Have questions? Need support? Have a smartish idea you have to share? Fill out the Contact form below. We'll actually read it AND respond to you.

If you’re looking for warranty information, you can check the legal mumbo jumbo here: