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Purchased on Amazon? We can help!

Need to return your Smartish product?

Before you process a return through Amazon, contact us directly for a smoother return or exchange experience. Our team in Austin, TX can help troubleshoot the issue, confirm fit, or get the right product headed your way. Don’t worry, we cover the shipping.

How to Start a Return

1. Select “Warranty Exchange / Refund” from the dropdown in the Contact Form below.
2. Fill out your product and shipping info. Keep your order number and any helpful photos nearby.
3. Our Support Team in Austin, TX will review your request within the next business day and follow up with next steps.

Easy peasy. Minus the lemons.

Common Questions (and Quick Fixes)

I ordered the wrong phone model or size

No worries, it happens. Most phones show the model name in Settings > General > About.
If you ordered the wrong size, contact us above and we’ll help get it sorted quickly. We’ll get the correct size headed your way.

My product arrived damaged or seems defective

While we aim for perfection, things can happen. If your Smartish gear arrived damaged or isn’t working the way it should, contact us and include as much detail as possible.
Make sure you complete the contact form in full for speedy resolution of your issue.

My Wallet Slayer is not wirelessly charging

Wallet Slayer cases are not MagSafe and do not support wireless charging.
If you want a wallet setup that works with MagSafe and wireless charging, we recommend pairing a MagSafe Gripmunk case with our Side Hustle wallet attachment. That gives you wallet functionality plus wireless charging compatibility.

Will the case protect my camera lens? It looks exposed

Don’t let our design fool you. Our cases protect your lenses without affecting photo quality.
Every Smartish case is designed with raised edges around both the camera and the screen to help protect your phone from flat surfaces, pocket debris, and everyday drops.

I still need help

Still have questions? Our support team is here to help. Just fill out our contact form above for the quickest response.