Ask a Smartish Question

Frequently Asked Questions

Y’all ready for this? All Smartish products are backed by a warranty! You can check out the specific legal mumbo jumbo here.

I ordered or received the wrong size case. What do I do?

After contacting us, here's the general steps of what will happen next:

Ship us the original case you received (address below).
Include a note with your original order number, return shipping address and a brief note describing what action you'd like us to take (i.e. "exchange for same case in iPhone XR size").
When your original case arrives at our door, we’ll ship the new case to you.
Go on a celebratory hike or taco run with your new case.

Our return address: Smartish Warranty Dept 500 East 4th St Suite 122 Austin, TX 78701

Compatibility Questions

Will my cards demagnetize sitting so close to the phone?

No. Your phone will not demagnetize your credit cards. We've tested the Wallet Slayer Vol. 2 with the same set of cards for over a year with no issues. We've heard that some older style hotel room keys could have problems. But then again, those old keys can demagnetize if you just look at them wrong.